Les Vieux ChaisGeneral Terms & ConditionsNormal bookings are made for periods of one week from 4pm on Saturday to 10am thefollowing Saturday. There may be limited availability for arrival/departure on other days but only by priorarrangement. We understand that a number of airports in the UK only fly into the regionmidweek and are happy to accommodate you but again please advise us beforehand. Ian and Bernadette will greet you on arrival, provide a guided tour of theaccommodation and offer any further information you may require to ensure that yourstay goes well. If you make a reservation more than 8 week before your arrival date, a 50% deposit ofthe total cost is required to secure your reservation with the balance to be paid in fullno less than 8 weeks before you arrive or If your make your reservation with less than 8 weeks before your arrival date, 100% ofthe cost is required at the time of booking. On all weekly bookings for the Maison de Maître and la Grande Maison, a non-refundablecleaning deposit is required. For the Maison de Maître the cost is €30 and for la GrandeMaison the cost is €45. It has been necessary to introduce this as although manypromise to return a property in the condition it was presented, sadly this is not thecase. We pride ourselves on providing you with a clean and comfortable environmentand much time and effort is put into this. Towels, bed linen and other bedding is included in the price, as is all electricity and hotwater, and there are no hidden charges relevant to the occupancy level. We supply some cleaning materials and refuse sacs as the commune of Bourg-Charentehas a very good ecology and recycling policy. Important InformationIf you have young children please contact us before making a booking as sadly, we do notpossess and therefore cannot provide you with cots, high chairs etc.We will consider taking small dogs but again please contact us before making a booking.All towels supplied are for use at Les Vieux Chais only (excluding gardens). If you requiresome for use at a beach or other location please supply your own towels for this.A ‘No Smoking’ policy is in operation in all the buildings and guests are requested tosmoke outside.Payment is normally accepted in Euro though it may be possible to pay in Sterling byprior arrangement.SIRET 522 065 804 00018